Support

Navigating the Accelo Client Portal: A Guide for Greenhouse & Potting Shed Agency Clients

Blog
Support
November 2, 2023

Introduction

In our quest to deliver unparalleled service, Greenhouse & Potting Shed Agency we have partnered with Accelo to provide you with an advanced client portal. This collaboration is designed to streamline your experience, offering a centralised hub for managing your branding and marketing initiatives with us. Let's explore how this partnership enhances your journey with our agencies.

Lodging Requests & Tracking Progress

The 'lodge a request' button is your gateway to personalised service. Whether you need sales assistance, support, or have an accounts inquiry, our client portal makes it simple to specify your needs. Attach files, set priorities, and submit detailed descriptions directly through the portal. Stay updated with live progress tracking, ensuring you're always in the loop.

Retainer Management & Usage Insights

Our retainer clients will find the portal invaluable for keeping tabs on usage and activities. The client portal provides a transparent view of your retainer's status, including detailed activity logs and invoicing. It's an essential tool for leveraging the full potential of your retainer and planning ahead with confidence.

Project Oversight & Communication

The projects area of the portal offers a comprehensive overview of your ongoing work with us. Track project progress, communicate with your dedicated project manager, and review milestones and tasks. The portal ensures that you're a collaborative partner every step of the way.

Efficient Approvals with Sign-offs

The sign-off feature in the client portal accelerates the approval process. With email notifications and a streamlined portal interface, reviewing and approving project elements has never been easier. This system is designed to keep projects moving swiftly with your informed consent.

Conclusion

Our client portal is a reflection of our commitment to providing you with state-of-the-art tools for managing our collaborative efforts. It's more than a platform; it's a strategic ally in your brand's growth story. We're excited to support your journey through the portal, fostering a seamless and successful partnership with Greenhouse & Potting Shed Agency.

Thank you for choosing us as your partners in growth.